User error

As a competitive tennis player, I observed (too many times) a player smash his or her racquet because she or he was upset about losing a point. Or the outcome of a match. Almost as if the player was blaming the equipment.

Read More
Brian AlvoNGC Blog Post
The ROI talk

“What’s the ROI on that?” I’m sure you’ve heard this question, or asked it yourself, in any role you might have in a business. As the founder of a professional development organization, I also hear it frequently.

Read More