We all expect to see change overnight. Not just basic change, but drastic change. And frankly, it's just not possible. Losing 50 pounds in a week is not possible. Growing your sales tenfold in a month is probably not possible.

I was having coffee with a friend, a marketing guru at a local company. And he laughed, saying “I don't think I'm coachable.” It was an offhand comment, but what makes someone coachable? And what does a coach actually do?

But then there are months like this past April, where things don't go as expected. I got sick with laryngitis and learned firsthand how valuable an asset my voice has become in my work. This is something I knew intellectually, but when I felt it physically it had a different impact.

If you’re anything like me, then you end your day feeling like you did so much. But what exactly did you do? What did you actually learn?