Behind Jamie Parrott's Success: The Practical Leadership Program You Need to Know About

Embarking on his professional journey at Builders Mutual in the role of Sales Support Manager, Jamie Parrott was initially one among many. His vision, though, was not that of an individual contributor. Jamie dreamed of stepping into the role of a remarkable leader—one who could enhance his team's potential, boost his efficiency, and, ultimately, fuel the company's growth.

A key ally in his pursuit of this vision was the Foundation for Effective Leadership Program. This wasn't just a training program for Jamie. It shed light on the intricacies of leadership, steering his transformation and refining his raw ambition into concrete leadership skills.

Today, Jamie Parrott stands as a testament to effective leadership. He's not just a leader but an agent of change, inspiring his team and making an impact on his company. 

Jamie’s goals were to:

  • Discover and harness his unique talents to enhance his leadership effectiveness

  • Cultivate the skill of providing and receiving feedback

  • Foster meaningful connections and adopt a more deliberate approach to nurturing those relationships

"The Foundation for Effective Leadership Program helped me identify my strengths during the self-awareness session. It was a great program, and I'm thankful for the opportunity to participate. It helped me understand how they manifest themselves in my day-to-day work."  — Jamie Parrott, Sales Support Manager at Builders Mutual

Our Approach to Practical Leadership

We designed the Foundation for Effective Leadership Program to address participants' leadership hurdles. The program breaks down essential leadership skills - goal setting, vision crafting, giving and receiving feedback, motivating others, and more - into targeted sessions. Each session culminates with participants applying the knowledge gained, fortifying their skills.

Our Practical Leadership Methodology

We set the context before every session, clarifying its purpose, its relevance, and the role of every participant in the learning process. This approach ensures an optimal understanding and collaborative learning environment, fostering a stronger grasp of each element of effective leadership.

“Brian did a great job introducing and sharing ideas about each session. He engaged across the board. I also liked the coaching sessions because they were valuable. Also, the course created connections with other leaders and some folks I'd never met before. So this was an opportunity for us to connect with people who, on a typical day, would be challenging to reach.”  — Jamie Parrot, Sales Support Manager at Builders Mutual

Unearthing Strength Through Self-Reflection

Strength often emerges from a well of self-awareness, a process that combines introspection, observation, and feedback. Our program has been structured to enable participants like Jamie to:

Reflect on Past Experiences: A crucial step in self-awareness is delving into past experiences. What triggered Jamie's actions in prior roles? When did he exhibit confidence, and were his decisions effective?

Boost Self-Awareness: The program encouraged Jamie to acknowledge his strengths and areas for improvement. It emphasized understanding what is within his control and what isn't. The program used Key tools like the Strengths Finder to identify his leadership style and patterns.

Ask for Feedback: We often learn the most about ourselves from others. The program guided Jamie on how to ask for candid feedback from colleagues about his strengths and areas for improvement.

Nurture Leadership Relationships

The program emphasizes cultivating strong interpersonal relationships as a cornerstone of effective leadership. It provides an avenue for creating connections that build trust, foster collaboration, and enhance team cohesion. It also creates an opportunity for building bridges to leaders across departments, creating a network that can open doors for mutual support and development possibilities.

Deliver and Receive Feedback

Being a leader necessitates giving candid feedback that aids team members' growth and development. The program equipped Jamie with the skills to be an active listener and taught him to give balanced and clear constructive feedback.

Q&A with Jamie Parrott on his Foundation for Effective Leadership Experience

What revelations did you have about yourself? Any surprising discoveries or particular strengths and areas of development you identified?

Jamie: The StrengthFinder tool was a revelation for me. It gave me insights into my daily work dynamics and how I interact with others. It also helped me redefine the concept of strength and how to utilize it for effective leadership. Previously, I hadn't considered this perspective, but now, with this newfound understanding, I'm confident in my improved leadership abilities.

Can you share an instance where you applied the skills learned from the program?

Jamie: The feedback sessions were particularly impactful. I applied these skills with a new team member acclimating to our group dynamics. I helped them understand our group's work ethic, particularly our focus on quality due to our compliance requirements. It was an opportunity to provide constructive feedback.

How has your perception of leadership evolved? Can you compare your initial understanding to your current perspective?

The program reiterated the continuous effort required in leadership – the necessity to take care of myself, my team, and the company. It was a beneficial reminder of the leadership commitment required at Builders Mutual.

Have you observed any changes in your relationships with your team or other leaders?

Jamie: The program fostered connections with leaders across the organization. It helped me realize the importance of proactive engagement and being intentional about strengthening these relationships.

What areas would you want to delve deeper into if there were an extension to this program?

Jamie: I would like to focus on interdepartmental relationships and understand the impacts of my actions on other departments. Leadership isn't just about accomplishing tasks; it's about considering the broader impacts of my decisions.

What are your top three takeaways from the NextGen Center Foundation for Effective Leadership program?

  1. It highlighted how a leader's values directly impact the organization's performance. It made me realize that teams appreciate leaders who adhere to their values.

  2. It stressed the importance of communicating your vision effectively to others.

  3. The interactions with other leaders were invaluable, and Brian did a fantastic job of facilitating participation.

Has your perception of Builders Mutual changed after completing the program?

Jamie: The program made me appreciate Builders Mutual's commitment to employee growth. Investing in such programs benefits us as leaders, which in turn benefits the organization by fostering a team with the right skills. I'm encouraged by their investment in leadership development.

What kind of content and material are you hoping to see in the upcoming virtual learning and development program to reinforce your learning?

Jamie: I would appreciate refresher content on goal setting, vision crafting, and values. It's important to revisit these concepts to reinforce their relevance to team leadership.

If you were to recommend this program to someone else, what should they expect?

Jamie: They should anticipate a journey of self-discovery and a deeper understanding of how relationships underpin the strength of an organization. This program emphasizes the importance of fostering productive relationships with leaders, employees, and, ultimately, the customers we serve.


Q&A edited for length. 

For more information on the Foundation for Effective Leadership Program, visit this page.

Brian Alvo