Coaching

  • The ROI talk
    “What’s the ROI on that?” I’m sure you’ve heard this question, or asked it yourself, in any role you might have…
  • The “Why” Behind NextGen Center
    Over the past 10 years, I’ve held jobs in many different fields, from the U.S. military to large corporations. Even…
  • Coaching as a Partnership
    When some people think about coaching, they think it involves simply listening. But coaching is about much more than that…
  • The foundation for our decision-making
    Awareness. That was the word my client and I recently focused on during a meeting when I felt the power of…
  • Skills vs. Experience
    During a conversation with an executive coach, something really hit home: “It’s one thing to have the experience to coach,…

The ROI talk

“What’s the ROI on that?”

I’m sure you’ve heard this question, or asked it yourself, in any role you might have in a business. As the founder of a professional development organization, I also hear it frequently.

It’s actually a fascinating question. I believe that, intuitively, we all understand that if we invest in and develop our people, then our “results” for those people will likely improve. Which ultimately improves the organization.

But in the business world, we are compelled to use traditional metrics and parameters that gauge the health of our business. These institutionalized parameters drive us to inquire about the ROI for many things — including “soft” investments like people development. (more…)