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NGC Experience: Sarah Glova

Sarah Glova is the President and Founder of Reify Media, a five-year-old digital media company in the Triangle area of North Carolina. But she laughs that she’s really CEO: Chief Everything Officer.

“When you’re in that position of being where the buck stops and where all questions fall, there can be a lot of pressure,” she said. “You always have that balance of focusing on the strategy of the company while dealing with the day-to-day tasks of communication and email and to-dos.”

Sarah relies heavily on her team and found herself wanting to do more for them. Then she enrolled in the Foundation for Effective Leadership from NextGen Center. The experience was both surprising and successful. (more…)

The ROI talk

“What’s the ROI on that?”

I’m sure you’ve heard this question, or asked it yourself, in any role you might have in a business. As the founder of a professional development organization, I also hear it frequently.

It’s actually a fascinating question. I believe that, intuitively, we all understand that if we invest in and develop our people, then our “results” for those people will likely improve. Which ultimately improves the organization.

But in the business world, we are compelled to use traditional metrics and parameters that gauge the health of our business. These institutionalized parameters drive us to inquire about the ROI for many things — including “soft” investments like people development. (more…)

What can I do to help you be successful?

In over ten years of experience, I’m pretty sure nobody asked me this question (at least not very often).  And it’s the one I most fervently wish I’d been asked.

I wanted my leaders to ask me this question because it would have made me feel like part of the team. It would have given me permission to offer feedback and express what I needed — professionally and personally. I would have perceived it as a selfless gesture, which is often difficult to find in a workplace when most people are trying to prove their value. But above all, it would have exemplified the deeper meaning of why we work — to earn a living, to contribute, and to be a part of something bigger than ourselves, with the goal of success in mind.

(more…)